At La Barfumerie Paris, we are committed to ensuring you fast, secure, and transparent delivery for all our perfumery and cosmetic products.

1. Delivery Areas

We deliver to the following countries:

• Metropolitan France
• Belgium
• Luxembourg
• Germany
• Netherlands
• Spain
• Italy
• Portugal
• Austria
• Ireland
• United Kingdom
• Denmark
• Sweden
• Europe Zone 3 Colissimo (Norway, Switzerland, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia, Sweden.)

For any destination not listed, please contact us at info@la-barfumerie.com for evaluating delivery options.

2. Processing times

All orders are processed within 1 to 3 business days after payment is received. Orders placed on weekends or public holidays are processed on the next business day.

During peak periods (sales, holidays, etc.), processing times may be slightly extended. You will be informed of any significant delays.

3. Shipping Methods and Delivery Times

• Standard delivery: 3 to 7 business days
• Express delivery: 1 to 2 business days (France only)

Delivery times are indicative and may vary depending on the destination, weather conditions, or other logistical factors.

4. Free shipping

Country	Delivery to pickup point (Mondial Relay)	Home delivery
France	Free from €49	Free from €99 (Colissimo or UPS)
Belgium	Free for orders over €59	Free from €159 (Mondial Relay home delivery)
Luxembourg	Free from €59	Free for orders over €159
Germany	Free from €69	Free from €159
Netherlands	Free for orders over €69	Free for orders over €159
Spain	Free from €79	Free from €159
Italy	Free from €79	Free from €159
Portugal	Free from €79	Free for orders over €159
Austria	Free from €79	Free from €159

5. Shipping fees

Shipping costs are automatically calculated based on weight, destination, and the chosen delivery method. The fees are clearly displayed before you confirm your order.

6. Order Tracking

As soon as your order is shipped, you will receive a confirmation email with a tracking number. You can track your package directly on the carrier's website.

For any questions, please contact our customer service at: info@la-barfumerie.com

7. Delivery Issues

• Incorrect address: Please verify your details before confirmation. We cannot be held responsible for delivery errors due to an incorrect address.
• Package not received: Contact us quickly to initiate an investigation with the carrier.
• Damaged package: Please send us photos of the package and products within 48 hours of receipt to find a quick solution.

8. Package receipt

Always check the contents of the package upon receipt. If a product is missing or damaged, report it to our customer service within a maximum of 48 hours.

9. Returns and Exchanges

For any return or exchange request, please consult our Return and Refund Policy.